How to Fix QuickBooks Error Code 15215?

Are you irritated by getting QuickBooks error code 15215? Similar to any other update error, this error code 15215 is also a QuickBooks application update error. QuickBooks error code 15215 appears when you are trying to update the software or any payroll services or company file in the book application or altho you are trying to update the QuickBooks application itself to the recent version. You will possibly get an error 15215.

Over this article, we came to address the issue with the error 15215 and how it can affect your QuickBooks services, and what measures you can take to resolve the problem of error 15215 permanently from the QuickBooks software. 

Error Notification 

QuickBooks Payroll Update 15215 Screenshot

The QuickBooks error code 15215 has specific error details which describe the problem in the application due to which it gets this error, along with the quickest troubleshooting method. Message is:

Error 15215: QuickBooks could not verify the digital signature for the update file.

Causes of the QuickBooks Error 15215

Whenever you try to update your QuickBooks application to the newest version available online, then there might be a possibility that you can face updating error 15215. Moreover, this error also affects the updating process of payroll service company files and influences the uploading process of documents in the company files. So here we’re going to discuss a few reasons that can be affecting QuickBooks, resulting in error 15215.

  • The most prior possibility of getting this error is an improper configuration of the Internet Explorer setting.
  • If you try to download any signature of the company files during the updating process of the application, then there is a more substantial possibility of facing error 15215
  • In case your QuickBooks application is not correctly installed, and you are trying to update it with a new version, then also you can have trouble with the error 15215
  • The most negligible factor that people generally ignore is that if you did not properly download the application, then during the installation, you will get an error 15215.

DIYs Methods to troubleshoot error 15215 of QuickBooks

1st Method: TLS 1.0 Setting Verification

This method involves that you have to verify whether TLS 1.0 is marked checked or not. You also have to prove TLS 1.1 and 1.2 as unmarked for the internet setting for Internet Explorer. To begin this process, you have to follow these steps:

  • To begin this method, you must close all the QuickBooks applications running in the background.
  • You can check that by pressing the keyboard’s Control + shift + escape button.
  • From the shortcut key, you will open the window task manager, and in the process section of the task manager, you can close all the background running QuickBooks taksim escort applications.
  • After Clicking on End Process to all the background apps.
  • You have to run Internet Explorer on the desktop.
  • Click on the tool option and then Scroll your cursor to the Internet Option.
  • In the Internet Options menu there, we will select the Advanced setting.
  • Now scroll down to better where you will see an option of TLS 1.0, TLS 1.1 and TLS 1.2.

USE TLS 1.0 is checked option Image

  • You have to mark TLS 1.0 and unmark the other two.
  • Verify this configuration setting and press Apply –—> Ok.

Read also: 5 Easy Ways to Resolve QuickBooks Error 1328

2nd Solution: Rebooting

Most of the time, this error 15215 can quickly be removed by just rebooting your system. You won’t get error 15215. All you have to do is reboot your system and restart the application. 

It happens because sometimes, due to any bugs or glitches, you won’t be able to update the application or payroll services along with uploading the file on the company list. The best possible way to use it within no time is to restart your computer and see that there is no more error 15215. 

  • Press the window button on the keyboard
  • Along with the shutdown, there is an option to restart
  • This will automatically shut down and restart your computer, and after that, when you will try to open the application, there is a possibility that you can update your QuickBooks.


QuickBooks Error 15215 is an updating error that can terminate quickly or be problematic to solve. Few DIY methods can help tackle this error. If you do not understand how to eliminate this error without losing important files, you can directly contact us at a helpline number or mail your complaint to our email ID.

We have the best team of experts to eliminate all kinds of QuickBooks errors. We ensure that you are an expert and will provide you with the best solution for your problem and the best assistance to remove your irritating errors.

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