Read to know why is QuickBooks multi user mode not working

QuickBooks can executemany financial tasks(Payroll, Invoices, transactions) that make the businesses of its users productive,up to date, and the account report extraction is fast. The data accumulated in QuickBooks through all these tasks is very crucial. Two users may require the same data at the same time. To enable data transfer, QuickBooks uses a multi-user mode network with a server computer that hosts the files and workstations that can access the data safely and quickly. Sometimes this network can be under issues and stop users from using multi-user mode. If you are facing the same problem continue reading the blog to learn why is QuickBooks multiuser mode not working on your computer.

If you need any assistance in troubleshooting, get in touch with our experts at +1-855-856-0042.

QuickBooks Multiuser mode not working

Interconnection and data transmission between workstations and the server computer are possible because of the multi-user network QuickBooks uses. Users can access the same company file in multiple workstations simultaneously. But several internal issues are a setback for this network and affect the working of QuickBooks. You may be restricted from switching to multi-user mode or accessing any company file located on the network.


We have compiled some of the possible reasons behind the occurrence of this error-

  • The Database server manager has stopped responding in between or maybe under some issues.
  • QuickBooks cannot access the required files because of the folder’s incorrect permissions.
  • Some incorrect Hosting settings of your QuickBooks can cause this error


The most effective solutions against this error are mentioned below-

Solution 1- Use the Database server manager to find any issues in the multi-user network.

Always use the latest version of QuickBooks Tool hub (, then follow the steps below-

  1. Open QuickBooks Tool hub
  2. Click on Company file issues and select QuickBooks Database Server Manager from the list.
  3. Choose your file name. If it is mentioned; otherwise, you can select it from
  4. After the process is completed, reopen your QuickBooks.

If there are still any issues, move to the next solution.

Solution 2- Adjust the permissions of the folder containing your QB files

You can get the location for this folder by pressing F2 in QuickBooks. Navigate to the folder and use the following method-

  1. Right-click on the folder and click
  2. Go to theSecurity tab and click on the Editoption available for settings.
  3. Click onQBDataServiceUserXXfrom the list.
  4. Mark the checkbox alongside Full control and click allow.
  5. Click on Apply,then
  6. Reopen QuickBooks.

If this didn’t work, then try the next solution.

You may also read: QuickBooks company file not found

Solution 3- Check the hosting settings in your QuickBooks

It can be possible that your QuickBooks is running in a single-user mode, which restricts any other user from accessing the company file. Follow the steps below-

  1. Open your QuickBooks and click on the File optionon top of your screen.
  2. Click on Utilities and selectthe Host multi-user accessoption if available.
  3. If you see the Stop multi-user access option, your QuickBooks runs in multi-user mode.
  4. Reopen QuickBooks.


This is the end of this blog; till now, you must know why is QuickBooks multi-user mode not working. You are also aware of the reasons for this error and the solutions you can opt for. We expect this blog will make the explanations easy for you to perform. Call +1-855-856-0042 if you are still facing issues and want an expert to sort them out.

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